Privacy Policy
Euro Prop Money (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how Euro Prop Money collects, uses, stores, and protects personal information when you visit or use europropmoney.eu, place an order, contact us, or otherwise interact with our website.
We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable data-protection laws.
1. Who is responsible for your personal data?
The controller responsible for the processing of your personal data is:
Euro Prop Money
Frankfurt am Main, Germany
Email: sales@europropsalesmoney.eu
If you have questions about this Privacy Policy or how we process your personal data, you can contact us at:
2. What personal data do we collect?
Depending on how you use our website, we may collect the following categories of personal data:
Information you provide when placing an order
When you purchase products through our website, we may collect:
First and last name
Billing address
Shipping address
Email address
Telephone number, where provided
Order details
Products purchased
Order value
Payment-related information
Communication relating to your order
Information you provide when contacting us
If you contact us by email or through a contact form, we may collect:
Your name
Email address
Contact details you provide
The contents of your message
Any attachments or other information you voluntarily provide
Technical information
When you visit our website, technical information may be automatically processed, such as:
IP address
Browser type and version
Operating system
Device information
Date and time of access
Pages visited
Referring website
Technical log information
Some of this information may constitute personal data under the GDPR.
3. Why do we process your personal data?
We process personal data only where there is a lawful basis for doing so.
Depending on the circumstances, we may process your information for the following purposes:
Processing and fulfilling orders
We use your personal information to:
Process your order
Confirm your purchase
Arrange delivery
Communicate with you about your order
Provide customer support
Handle returns, refunds, and other order-related matters
Maintain appropriate transaction records
The legal basis is generally Article 6(1)(b) GDPR, because processing is necessary to perform a contract with you or take steps at your request before entering into a contract.
Legal and accounting obligations
We may process personal data when necessary to comply with legal obligations, including applicable tax, accounting, consumer-protection, and record-keeping requirements.
The legal basis is Article 6(1)(c) GDPR.
Website security and administration
We may process technical information to operate, maintain, secure, and protect our website against abuse, fraud, attacks, and other security threats.
Depending on the circumstances, the legal basis may be Article 6(1)(f) GDPR, based on our legitimate interest in maintaining a secure and functioning website.
Website analytics
We use Google Analytics to understand how visitors use our website and to help us improve website performance, content, usability, and services.
Where consent is required, analytics technologies will only be used after you have provided the appropriate consent.
The applicable legal basis may therefore be Article 6(1)(a) GDPR where consent is required and obtained.
4. Google Analytics
We use Google Analytics, a web analytics service provided by Google, to understand how visitors interact with our website.
Google Analytics may process information such as:
Website interactions
Pages viewed
Approximate geographical information
Device and browser information
Referrer information
Online identifiers
Other technical and usage information
Google provides privacy controls for Analytics, including controls relating to advertising features, Google signals, granular location and device data, and data retention.
Where applicable, we configure Google Analytics and our consent mechanism to respect applicable privacy requirements.
Google acts as a service provider/data processor in relation to Google Analytics processing carried out on behalf of its customers, subject to the applicable Google terms and data-processing arrangements.
For more information about Google’s handling of data, please consult Google’s applicable privacy documentation.
5. Cookies
Our website uses cookies and similar technologies.
Cookies may be used for purposes including:
Essential website functionality
Shopping-cart functionality
Maintaining your session
Remembering certain preferences
Website security
Analytics
Some cookies are necessary for the website to function and may therefore be used without consent where permitted by applicable law.
Non-essential analytics or similar technologies may require your consent before they are activated.
Where consent is required, you can refuse or withdraw consent through the cookie-consent mechanism provided on our website.
Under EU privacy rules, consent must be freely given, specific, informed, and unambiguous where consent is the applicable legal basis.
6. WooCommerce
Our website uses WooCommerce to provide online shopping functionality.
WooCommerce processes information necessary to operate the online store, including information relating to customers, orders, products, billing, shipping, and order management.
Information collected through the WooCommerce checkout process may be used to process and fulfil your order, provide customer service, maintain order records, and meet applicable legal obligations.
The information processed depends on the features and configuration of our WooCommerce installation.
7. Payment methods
We currently offer payment methods including:
Bank transfer
Revolut
Cryptocurrency
Bank transfer
If you choose bank transfer, we may process information necessary to identify and reconcile your payment with your order, such as your name, payment reference, transaction amount, and related transaction information.
Your bank may separately process your personal data under its own privacy policy.
Revolut
If you choose to pay through Revolut, the payment may involve processing by Revolut or other relevant payment-service providers.
The payment provider may process your information in accordance with its own privacy policy and applicable legal requirements.
Cryptocurrency
If you choose cryptocurrency as a payment method, transaction information may be recorded on the relevant blockchain.
Depending on the blockchain and transaction, information such as a wallet address, transaction identifier, amount, and timestamp may be publicly visible.
Blockchain transactions may be difficult or impossible to modify or delete once recorded.
You should therefore consider the privacy characteristics of the cryptocurrency network you use before making a payment.
8. What information is required to place an order?
Certain information is necessary to process and deliver an order.
For example, we generally need sufficient information to:
Identify the customer
Process the order
Provide the requested products
Arrange delivery
Contact the customer about the order
Comply with legal and accounting requirements
If you do not provide information that is necessary for these purposes, we may not be able to process or fulfil your order.
9. Who may receive your personal data?
We may disclose personal data to third parties where this is necessary to operate our business, fulfil your order, provide services, or comply with legal obligations.
Depending on the circumstances, recipients may include:
Website and hosting providers
WooCommerce/WordPress-related service providers
Payment and payment-processing providers
Revolut, where applicable
Cryptocurrency service providers, where applicable
Shipping and delivery providers
Accounting and tax service providers
IT and security service providers
Google Analytics
Legal, regulatory, or governmental authorities where disclosure is legally required
We do not sell your personal data.
10. International data transfers
Some service providers we use may process personal data outside the European Economic Area (EEA).
Where personal data is transferred outside the EEA, we take appropriate measures required by applicable data-protection law.
Depending on the circumstances, these safeguards may include an adequacy decision, Standard Contractual Clauses, or another legally recognised transfer mechanism.
The precise countries and safeguards may depend on the services and configurations used on our website.
11. How long do we keep your personal data?
We retain personal data only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.
For example:
Order and transaction information: retained as necessary to fulfil the order, provide customer support, resolve disputes, and comply with applicable accounting and tax obligations.
Customer communications: retained for as long as reasonably necessary to handle the enquiry and maintain appropriate business records.
Analytics information: retained according to the applicable Google Analytics data-retention settings.
Technical/security information: retained for the period reasonably necessary for security, troubleshooting, and website administration.
Retention periods may therefore vary depending on the type of information and the purpose for which it is processed.
The GDPR requires organisations to avoid retaining personal data for longer than necessary.
12. Your rights under the GDPR
Depending on the circumstances, you have rights under the GDPR concerning your personal data.
These may include:
Right of access
You can request confirmation as to whether we process your personal data and, where applicable, request access to that information.
Right to rectification
You can ask us to correct inaccurate or incomplete personal data.
Right to erasure
You may request deletion of your personal data where the legal requirements for erasure are met.
Right to restriction
You may request that we restrict processing of your personal data in certain circumstances.
Right to object
You may object to certain processing activities, including processing based on legitimate interests, where the applicable legal requirements are met.
Right to data portability
Where applicable, you may request personal data that you have provided to us in a structured, commonly used, and machine-readable format.
Right to withdraw consent
Where processing is based on your consent, you may withdraw that consent at any time.
Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
These rights are subject to the conditions and exceptions provided by applicable law.
13. How can you exercise your rights?
To exercise your privacy rights, contact us at:
Please provide enough information for us to identify you and understand your request.
We may need to verify your identity before fulfilling certain requests in order to protect personal data from unauthorised disclosure.
We will handle requests in accordance with applicable data-protection law.
14. Right to lodge a complaint
If you believe that we have processed your personal data unlawfully or otherwise violated applicable data-protection requirements, you have the right to lodge a complaint with a competent data-protection supervisory authority.
As our business is based in Frankfurt, Germany, the relevant regional supervisory authority is generally the Hessian Commissioner for Data Protection and Freedom of Information (HBDI), subject to the applicable rules concerning supervisory authority competence.
The HBDI provides information and complaint services through its official website.
15. Data security
We use appropriate technical and organisational measures designed to protect personal data against:
Unauthorised access
Accidental loss
Destruction
Unauthorised alteration
Unlawful processing
Other security risks
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
16. Third-party websites
Our website may contain links to third-party websites or services.
If you follow a link to another website, that website will have its own privacy practices and policies.
We are not responsible for the privacy practices or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
17. Children’s privacy
Our website is intended for customers and visitors who are legally able to use the services offered through the website.
We do not knowingly collect personal data from children where doing so would be contrary to applicable law.
If you believe that a child has provided us with personal data unlawfully, please contact us at sales@europropmoney.eu.
18. Automated decision-making and profiling
We do not intend to use your personal data for decisions based solely on automated processing that produce legal effects or similarly significantly affect you.
If this changes, we will provide the information required by applicable data-protection law.
19. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to:
Our website
Our services
Our payment methods
Our technology
Applicable laws
Our data-processing practices
The updated version will be published on this page with a revised “Last updated” date.
We recommend checking this page periodically for the latest version.
20. Contact us
If you have any questions about this Privacy Policy, our data-processing practices, or your personal data, please contact:
Euro Prop Money
Frankfurt am Main, Germany
Email: sales@europropmoney.eu
Important note
This Privacy Policy is intended as a general website privacy-policy template based on the information provided to us. It should be reviewed against the actual configuration of your WooCommerce website, hosting provider, cookie-consent system, Google Analytics configuration, payment providers, and business structure before publication.
In particular, do not state that a particular cookie, analytics feature, retention period, international transfer mechanism, or payment provider is used unless it is actually enabled on your website.